AutoResponders

An autoresponder is an email that is automatically sent to the email address emailing you. You may desire an automatic response be sent to your correspondents as a courtesy or as a vacation/away notification.

An auto responder can be setup in one of two ways:

1. If you want to receive incoming email at your address, but also send an automated response to the sender, use the following steps:

• Browse to the Vacation Message Setup page.
• Log into the email account you wish to modify
• Enter the autoresponse message you desire, and click "Submit"

Your message will now be sent in response to every incoming message, and you will receive the incoming message normally.

2. If you wish to send an autoresponse to each incoming email, and you want to forward the incoming email to another address, use the following steps:

• Log into the WebHero Control Panel AutoResponder page.
• Enter the email address for which you will create an autoresponder (Note: this email address cannot be an existing address.)
• Enter the address to which incoming messages will be forwarded
• Enter a filename. This can be anything you want, and will not be used in the future.
• Enter the autoresponse message. This will message will be sent to anyone who sends an email to this address.

You can test your autoresponder by sending a message to the address you just setup/modified. You should receive the autoresponse message within five minutes.